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各位論壇朋友大家好,
公司最近發現的購買YARD產品的時候,有些程序上的錯誤(BUG)。 當您產品開通後登入SolusVM發現您的作業系統顯示為"Operating System: -",這即代表作業系統安裝出錯,需要請您提交支援單(ticket),讓技術人員來協助您重新設定。
這是一個這幾天才發現的問題,已經發生過幾次。公司現已向軟體供應商反映,並尋求解決錯誤的方法,希望這幾天內可以排除這問題。造成各位使用上的不便及困難,在此向各位致歉。
Recently there has been a bug with our automation process, if you're log into SolusVM and your OS says "Operating System: -" it means the OS creation has failed and you'll need to open a ticket to get it reloaded. This is a recent bug and occurs when multiple creations occur at the same time. We're looking a permanent resolution within a few days and apologize for any inconvenience this has caused.
建議支援單(ticket)內容:
It appears that my OS is not installed properly, and SolusVM displays "Operating System: -". Please help me re-install my OS, thank you.
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